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Online Chat System

The Online Chat System has been developed by Intoweb as a platform where employees can talk to each other. The aim is to cut down on time wasted walking around the office or waiting for e-mail responses. Being able to quickly ask a question and getting a response is an effective way to elimate time wasted on critical projects. In some instances, sending an e-mail and getting a response has a few downfalls. For example:

  • The response could be confusing or misunderstood, thus it results in further e-mail response and further waiting
  • The response may have been incomplete, which again results in further responses
  • While talking and meetings are good, a lot of time is spent doing this and there is no record of conversations

The Online Chat Systems allows for a platform where "talking" can take place, but it is quick and you can refer back to a chat to ensure accuracy.